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The Importance of a Business Logo
March 4, 2024

The Importance of a Business Logo

Dictionary.com defines the word logo as a graphic representation or symbol of a company name, trademark, abbreviation, etc., often uniquely designed for ready recognition. However, a logo is more than just that. A logo is a visual representation of your company and brand. It’s what individuals first notice about your business and can set the […]

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Cybersecurity Essentials for SMBs | On-Demand Webinar
March 1, 2024

Cybersecurity Essentials for SMBs | On-Demand Webinar

Technology is advancing at record rates, and with that comes advancements in cybersecurity threats. These threats can come in the form of phishing attacks, ransomware, malware, and viruses. These threats don’t just hit large enterprises; small to medium businesses (SMBs) are also at risk, which poses a slew of consequences to companies impacted.  Understand Cybersecurity […]

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Mastering Endpoint Monitoring: A Comprehensive Guide to Strengthening Security
February 16, 2024

Mastering Endpoint Monitoring: A Comprehensive Guide to Strengthening Security

Cybersecurity threats are continuing to evolve, leaving everyone vulnerable. According to Security Magazine, there are over 2,200 cyberattacks each day. That equates to nearly one cyberattack every 39 seconds. And with worldwide cybercrime costs estimated to reach $10.5 trillion annually by 2025, mastering endpoint monitoring has become paramount for organizations seeking to fortify their digital […]

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Colocation Basics: A Beginner’s Guide to Using a Data Center
February 2, 2024

Colocation Basics: A Beginner’s Guide to Using a Data Center

What is Colocation in a Data Center? In today’s digital landscape, the need for businesses to have reliable, secure, and scalable infrastructure to support their operations cannot be understated. This is where colocation, a fundamental data management solution, comes into play. Colocation, sometimes called “colo,” is a solution where organizations house their servers and IT […]

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What is VoIP and How it Differs From Traditional Phone Services
January 22, 2024

What is VoIP and How it Differs From Traditional Phone Services

Effective communication serves as the lifeblood of any thriving business, fostering internal collaboration and establishing vital connections with customers.  Therefore, having a phone solution that provides you with the secure and available communication tools you need to run your business is paramount. Voice over Internet Protocol (VoIP), or as some call it, Voice over IP, […]

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Cloud vs. On-Prem
January 5, 2024

Cloud vs. On-Prem

The IT landscape is constantly evolving, but one question has remained over the last several years. Should you shoot for the clouds or stay grounded with on-premise solutions? In the demands of today’s digital era, there is considerable debate over where you should house your critical applications and IT infrastructure. This blog aims to provide […]

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Custom vs. Out-Of-The-Box Software
December 14, 2023

Custom vs. Out-Of-The-Box Software

Finding the right software solution can be a game-changer in the fast-paced business world. The decision to go with custom software development or to buy an out-of-the-box solution is a crucial one that can significantly impact your company’s efficiency, growth, and bottom line. While both options have their merits, this blog aims to shed light […]

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How Disaster Recovery Can Make or Break Your Business
November 27, 2023

How Disaster Recovery Can Make or Break Your Business

Disaster recovery is a pivotal strategy for companies to swiftly restore access and functionality to their IT infrastructure following a catastrophe. While it aligns with an organization’s broader business continuity plan, disaster recovery specifically concentrates on ensuring the uninterrupted operation of IT systems critical to the business immediately or soon after a disaster strikes. Diverse […]

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Definition of a Veteran
November 10, 2023

Definition of a Veteran

According to Merriam-Webster, the definition of a veteran is a former member of the armed forces.¹ This encompasses individuals from various branches: Army, Marine Corps, Navy, Air Force, Coast Guard, National Guard, and Space Force. Yet the essence of a veteran goes beyond a dictionary definition. A veteran is someone who willingly devoted a chapter […]

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The Mysteries and Histories of Halloween
October 30, 2023

The Mysteries and Histories of Halloween

Ready to learn more about the mysteries and histories of Halloween? Halloween has a rich and diverse history that has evolved over the centuries. Its origins can be traced back to the ancient Celtic festival of Samhain, which was celebrated around 2,000 years ago in what is now Ireland, the United Kingdom, and parts of […]

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Spooky Halloween Tech for Your Home
October 23, 2023

Spooky Halloween Tech for Your Home

Ready to add some tech terror to your Halloween decorations this year? From spooky tech with scary sounds to frightening lights, we got you covered! Halloween season is upon us and it’s time to turn your everyday house into a seasonal haunted house. These tech décors will deliver chills and thrills to party guests and […]

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Apple’s Wanderlust Event – What We Learned
October 16, 2023

Apple’s Wanderlust Event – What We Learned

Apple’s Wanderlust Event stood out to many viewers as breathtaking and innovative. The event started with a short film showcasing different birthday parties from around the world; the kicker being that all of those featured were celebrating another birthday thanks to Apple products (crash detection, low heart-rate alerts, etc.) Apple has taken a focus on […]

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Back to School Tech Necessities
September 25, 2023

Back to School Tech Necessities

As students settle back into their academic lives, we know that it’s vital to be equipped with the proper devices and tech accessories that will set students up for success. Having a reliable tech setup can make going back to school a bit less painful. We’ve carefully chosen accessories that can easily work with your […]

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Back to School Tips for Parents
September 18, 2023

Back to School Tips for Parents

While the beginning of the school year is a big adjustment period for students, it’s just as much as an adjustment period for parents as well. To help ease the transition period, we’ve provided some tips and tricks to help you and your student(s) avoid being overwhelmed and stay on schedule! Get to know your […]

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Flip Phones are Back in Style!
August 28, 2023

Flip Phones are Back in Style!

Flip phones have made a comeback due to a mix of unique design, nostalgia, and the desire for digital detox; people appreciate the capability of disconnecting from constant notifications. Notable companies have unveiled recent devices that take a modern approach to a classic design. No matter is you’re looking to cut down screen time or […]

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Cables that Run the Internet
August 21, 2023

Cables that Run the Internet

Did you know there’s a network of subsea cables draped across the ocean floor transmitting audio and visual connectivity? These bundles of glass fiber that is as thin as hair, thousands of miles long, and as thin as a garden hose are high-tech marvels. Amitie, a newly completed transatlantic cable, funded by Microsoft, Meta, and […]

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AI Can Make Gaming Better for All Players
August 14, 2023

AI Can Make Gaming Better for All Players

AI has lately taken the world by storm with new and innovative developments in all industries, including the gaming industry. AI aids in time-consuming technical processes, and with the right applications, more lean and permissive development cycles can be created. It can also majorly and positively impact accessibility for players, permitting developers more options to […]

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Best Twitter Alternatives
July 24, 2023

Best Twitter Alternatives

Twitter has recently introduced many stipulations that adds constraints to users’ experiences. Common user complaints include the 600 tweet read limit, poor algorithm that doesn’t match user preferences, subscription based services, and more. Many have decided to test new waters and inevitably switch from Twitter. For our readers’ convenience, we’ve compounded a list of the […]

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Fast 50 Award Recipient
July 17, 2023

Fast 50 Award Recipient

In early July, the team at Sierra Experts received the wonderful news that we were named among Pittsburgh’s Fast 50. This is a yearly award held by Pittsburgh Business Times that recognizes the city’s fastest growing, privately held, for-profit regional companies based on revenue growth. To be considered for the program, participants must be a […]

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Will Twitter Be Replaced by “Threads, an Instagram app”?
July 10, 2023

Will Twitter Be Replaced by “Threads, an Instagram app”?

Twitter has an upcoming rival that might steal the show. Recently announced by Meta, “Threads, an Instagram app” released on July 6th, 2023, and has many similarities to the blue bird. The app will allow users to like, comment, repost and share ‘threads’ (rather than a ‘tweet’). The app’s description states that “…threads is where […]

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F.T.C. vs. Amazon Prime – Manage Your Subscriptions
June 26, 2023

F.T.C. vs. Amazon Prime – Manage Your Subscriptions

On Wednesday, June 21st, the Federal Trade Commission sued Amazon; the F.T.C. accused it of illegally inducing consumers to sign up for Prime and subsequently hindering them from canceling the subscription. This lawsuit was filed in the U.S. District Court for the Western District of Washington; it takes aim at a popular Amazon service that […]

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ChatGPT App & What This Means for Siri
June 19, 2023

ChatGPT App & What This Means for Siri

Artificial intelligence and virtual assistants have become an integral part of our daily lives in ways we don’t even realize. With ChatGPT recently releasing an app in the App Store, iPhone and iPad users can now integrate this technology onto their personal devices. The ChatGPT app has all the same capabilities of the web version, […]

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Windows Copilot: Revolutionizing Coding Efficiency
June 12, 2023

Windows Copilot: Revolutionizing Coding Efficiency

In the ever-evolving landscape of software development, tools that enhance productivity and streamline coding processes are highly sought after. Enter Windows Copilot; Windows’ response to a groundbreaking AI-powered assistant that has taken the industry by storm. Windows Copilot is an artificial intelligence-based coding assistant developed by GitHub, in collaboration with OpenAI (development company that developed […]

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FBI Warning About Public Charging Stations
May 22, 2023

FBI Warning About Public Charging Stations

A recent alert from the FBI warns individuals of potential threats while using free public charging stations. Apparently, hijackers have infected public chargers with various malware; malware is a software that can give hackers access to your devices, including phones, tablets, or computers. In 2021, the Federal Communications Commission warned the public about “juice jacking”; […]

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2023 Tech Updates in the MLB
May 15, 2023

2023 Tech Updates in the MLB

With the 2023 MLB season now in full swing, we have all noticed new technology updates that impact the flow of the game and audience experience. Chris Marinak, the league’s chief operations and strategy officer, shared the changes prior to the start of the 2023 season; these initiatives are set forth in order to increase […]

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SpaceX Starship’s Debut Launch
May 8, 2023

SpaceX Starship’s Debut Launch

SpaceX’s first-ever test flight took place on Thursday, April 20th, 2023, from the company’s Starbase facility in South Texas. This gigantic Starship was considered the most powerful rocket ever built, stacking 394-feet-tall. The Starship reached its maximum altitude of 24 miles before experiencing several issues that led to the vehicle’s destruction over the Gulf of […]

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National Freelance Week
April 17, 2023

National Freelance Week

National Freelance Business Week takes place the third week of April every year; this year, it takes place from April 17-23. This special week is dedicated to bringing freelance businesses and owners together by exchanging thoughts and ideas while feeling like a part of a community. For those who don’t know, a freelancer provides services […]

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Web3 and the Metaverse
April 10, 2023

Web3 and the Metaverse

Imagine a secure, yet decentralized, user-controlled vision of an online universe that’s untethered from service-provider terms and servers; this concept is called Web3. This new internet is envisioned for the specific use of the metaverse among other emerging 3D network of virtual worlds. The metaverse is a “device- and -vendor independent collective virtual space created […]

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What is a Smart City?
April 3, 2023

What is a Smart City?

While not many people have heard of this upcoming trend, smart cities create growth and development opportunities through the collection of data. To improve operational efficiency, a smart city uses information and communication technology (ICT); this improves quality of government service, citizen welfare, and allows information to be seamlessly shared with the public. The primary […]

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What is ChatGPT?
March 20, 2023

What is ChatGPT?

ChatGPT is a natural language processing tool that permits human-like conversations through chat features on a website. This new tool launched on November 30, 2022, by OpenAI. It is powered by AI technology that can answer follow-up questions, along with assisting users with tasks such as composing emails, essays, and code; it can also reject […]

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Daylight Savings Time – Past & Future
March 13, 2023

Daylight Savings Time – Past & Future

Yesterday, our clocks sprung forward in accordance with Daylight Savings Time. Daylight Savings has a better goal than just messing up your sleeping schedule for a week. This change in time will give the Northern Hemisphere more hours of sunlight as we continue to move out of the winter season. Daylight Savings has been used […]

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What is Microsoft Dynamics?
March 6, 2023

What is Microsoft Dynamics?

Imagine having the capability to combine components of customer relationship management (CRM) and enterprise resource planning (ERP), along with productivity applications and artificial intelligence tools. This service is called Microsoft Dynamics 365 and is offered here at Sierra Experts. Dynamics 365 aligns with Sierra Experts’ approach to streamlined solutions that make our customers’ lives easier! […]

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What is Virtualization?
February 20, 2023

What is Virtualization?

Imagine the possibility of having a virtual computer, also known as a virtual machine (VM), inside an actual computer performing the same tasks at the same time. This is precisely what the powerful tool of virtualization permits its user to do on both the enterprise and consumer side. The most common form of virtualization is […]

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World Radio Day
February 13, 2023

World Radio Day

Radio has shaped society’s experience by providing a wide variety of experiences, programs, viewpoints, and content. February 13th, 2023 celebrates World Radio Day; this was proclaimed in 2011 by the Members States of UNESCO (United National Educational, Scientific, and Cultural Organization) and was adopted by the United Nations General Assembly in 2012 as an International […]

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CES 2023 Inventions and Innovations
February 7, 2023

CES 2023 Inventions and Innovations

On January 5-8, 2023 in Las Vegas, NV, the annual CES (Consumer Electronics Show) took place; this is one of the most influential tech events in the world. At this event, the most groundbreaking technologies in the world are displayed and the sharpest innovators take the stage to share their developments. To put this event […]

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2023 Tech Trends | Sierra Experts
January 20, 2023

2023 Tech Trends | Sierra Experts

Technology is the primary catalyst for change in the world. Technology advances give businesses more possibilities to increase their productivity, invent and reinvent product and service offerings, and continue contribute to the overall well-being of humanity. While it remains difficult to predict how technology trends will play out, we researched and put together a list […]

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New Years Resolution – Tech Edition
January 2, 2023

New Years Resolution – Tech Edition

Happy New Year 2023! Even though we’re a few weeks into the new year, it’s never late to start your New Year’s Resolution and set a few goals for the rest of the year. If you are looking to change your life but do not know where to start, this blog might bring you an […]

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World Television Day | Sierra Experts
November 21, 2022

World Television Day | Sierra Experts

World Television Day is on November 21. The United Nations in 1996 first declared that this day to be World TV day, and it has been observed every year since.   History of World Television Day the world’s first electronic television was invented in 1927 by a 21-year-old inventor named Philo Taylor Farnsworth. Ever since […]

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Best Careers in STEM | Sierra Experts
November 16, 2022

Best Careers in STEM | Sierra Experts

STEM is a collective field that has become the hottest is the past decade. For those who don’t know, STEM stands for Science, Technology, Engineering and Math. STEM is a career field that is very competitive, with challenges and new technologies are discovered on the daily basis. But finding a career in these field also […]

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7 Reasons to Choose Sierra Experts for Cybersecurity
October 19, 2022

7 Reasons to Choose Sierra Experts for Cybersecurity

Sierra Experts is an IT managed service and support provider headquartered in Pittsburgh, PA. Hera at Sierra, we provide a comprehensive range of cyber security services in remote monitoring and management of computing systems, backup and disaster recovering, aiming to protect your data and business information. Rest assured, you are in hand of the experts! […]

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5 Biggest Cybersecurity Mistakes | Sierra Experts
October 12, 2022

5 Biggest Cybersecurity Mistakes | Sierra Experts

Here are five biggest cybersecurity mistakes that can bring serious damage to your business. We curated this list from our experience managing cybersecurity for businesses and professionals.   Only focus on breaches that are big events Cyber-attacks are many times hard to spot, when it comes to smaller breaches, it’s even so. Many times, even […]

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Sierra Spotlight – Chenxi Zhang
September 20, 2022

Sierra Spotlight – Chenxi Zhang

  In every successful business, Marketing is one department that plays a vital role in promoting the business to the public. And here at Sierra Experts, our Marketing department does more than promoting for ourselves, but also for our clients. The role of Digital Marketing Specialist is essential to our marketing team, from Search Engine […]

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How to Celebrate National Coding Week
September 14, 2022

How to Celebrate National Coding Week

It is time for National Coding Week 2022! During the week of September 14-20, it’s a good time to wear your coding hat and sharpen some digital literacy skills in a fun and engaging way. By gaining more knowledge about coding and digital skills helps everyone make sense of the rapidly changing world around us. […]

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Tech Tip for Teachers
August 25, 2022

Tech Tip for Teachers

It’s been over 2 years since the pandemic led to remote and hybrid teaching. Many teachers have sharpened their tech skills and utilized many sophisticated tech tools to facilitate learning through remote teaching. But like any area of expertise, there are always new and smart ways to make life easier. So, for those of you […]

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Sierra Spotlight- Steve DiVittis
July 27, 2022

Sierra Spotlight- Steve DiVittis

  Here at Sierra Experts, we provide various managed services across the board. That is why we hire people like Steve DiVittis to ensure that all our customer’s needs are taken care of. In fact, Steve does his job as a Network Engineer so well at Sierra that we made him one of this month’s […]

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The Ultimate Summer 2022 Reading List
July 13, 2022

The Ultimate Summer 2022 Reading List

  There is no surprise that people read the most during the summer months. Nothing is more relaxing than hanging out in the sun and diving into a good book. The only issue is, there are so many options that it sometimes gets overwhelming. We have put together the ultimate summer reading list to help […]

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Sierra Spotlight- Scott Williams
July 6, 2022

Sierra Spotlight- Scott Williams

  The role of the Server Operations Engineer is responsible for installing, managing, and upgrading systems and servers within Sierra Experts. One of the many wonderful engineers we have in this role is Scott Williams. He is also responsible for managing data security, configuring user access, and maintaining the stability of the system. Scott is […]

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Let’s Celebrate Social Media Day!
June 30, 2022

Let’s Celebrate Social Media Day!

  History of Social Media Day:   World Social Media Day was first recognized on June, 30 2010. Social media day was created to raise awareness of the social impact of media on global communication. Every day, people use social media to connect with people all over the world.   The first modern social media […]

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Sierra Spotlight: Adam Woodcock
June 22, 2022

Sierra Spotlight: Adam Woodcock

  Here at Sierra Experts, we provide various managed services across the board. That is why we hire people like Adam Woodcock to ensure that all our customer’s needs are taken care of. In fact, Adam does his job as a Network Engineer so well at Sierra that we made him one of this month’s […]

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Most Common Data Backup Mistakes
June 16, 2022

Most Common Data Backup Mistakes

  Electronic data has become one of the most important aspects of any type of work in the digital age; without it, work would stop, and money would disappear. That is why data backup is extremely important. Nevertheless, the art of backing up data, like the possibility of saving data, also offers the opportunity to […]

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Sierra Spotlight- Aaron Rodeheaver
June 8, 2022

Sierra Spotlight- Aaron Rodeheaver

  The role of the Server Operations Engineer is vital to not only the customers, but the success of the company. Sierra Experts prides itself on having people in this role that have a thorough understanding of each client’s business. The people in this role also offer support and solutions to all the customer facing […]

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Sierra Spotlight- Intern Edition
May 11, 2022

Sierra Spotlight- Intern Edition

  Sierra Experts supports the next generation of the working force by hiring on interns. In the past, Sierra has hired interns to assist our engineering, development, sales, marketing, design, and business teams. Internships are a great way to offer training in practical, real-world situations. Education is great, but nothing beats experience from getting out […]

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National Telephone Day!
April 25, 2022

National Telephone Day!

  You can call, text, or video chat anyone from your mobile device, but imagine a world without global unified communications. We would live in a stagnant world if businesses didn’t have the ability to pick up the phone and hold a conference call. Today, IP communications allows them to stay connected digitally with their […]

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Sierra Spotlight: Lauren Bartley
April 20, 2022

Sierra Spotlight: Lauren Bartley

  The role of the graphic designer is crucial to the business. Their ability to produce brand materials and compelling marketing assets is key to obtaining new clients. At Sierra Experts, we’re lucky to have a great creative team. This month in our Sierra Spotlight, we’re featuring Lauren Bartley, Graphic Designer for Sierra Experts.   […]

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Sierra Spotlight: Breanna Rock
April 6, 2022

Sierra Spotlight: Breanna Rock

  When it comes to becoming a successful business there are multiple roles that come to mind. One important person that helps drive the idea of the brand is the Marketing Specialist. From Search Engine Optimization to posting on social media, our Marketing Specialist, Breanna Rock, handles all the facets that help to make a […]

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Ways to Backup Your Data on World Backup Day
March 31, 2022

Ways to Backup Your Data on World Backup Day

  While we are privileged to have access to the latest and greatest computers, what would happen if we lost everything on our computer? Despite what you may think, computer crashes occur more frequently than you might expect. Data recovery can cost hundreds of dollars, and nothing is guaranteed if you try to retrieve everything […]

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Sierra Spotlight: Andrew Barnosky
March 23, 2022

Sierra Spotlight: Andrew Barnosky

  The role of Service Delivery Coordinator is vital to the ongoing success of the support team here at Sierra Experts. The person in this role makes sure all new projects and customer inquiries are handled in a timely manner, as well as maintains team focus. That is why this week’s Sierra Spotlight is Andrew […]

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Sierra Spotlight: Aaron Brown
March 9, 2022

Sierra Spotlight: Aaron Brown

Here at Sierra Experts, we take pride in getting to know our employees, we’re like a family here! This month we wanted to put the spotlight on one team member, Aaron Brown. Aaron has been with the Sierra family for 13 years working on the Application Development and Development Operations teams. Prior to joining the […]

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Sierra Spotlight: Josh Knox
February 23, 2022

Sierra Spotlight: Josh Knox

  This week’s Sierra Spotlight is Josh Knox. Josh is the Manager of our Support team and a member of our Service Delivery department here at Sierra Experts. He has been a part of the Sierra family for over 8 years. Josh oversees all of Support projects, interactions with customer relations, and works closely with […]

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Valentine’s Day: Best Dating Apps of 2022
February 11, 2022

Valentine’s Day: Best Dating Apps of 2022

  Valentine’s Day 2022 sees a unique challenge for people’s dating lives. Some people think that things have gone back to normal after the pandemic, but that isn’t entirely true. Since 2020, dating has been completely changed. Going out and meeting people organically is not the same as it was pre-pandemic. With Valentine’s Day 2022 […]

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Sierra Spotlight: Mark Sokolowski
February 9, 2022

Sierra Spotlight: Mark Sokolowski

Time for our next Sierra Spotlight. This week we are spotlighting Sierra’s Vice President of Sales, Mark Sokolowski. Mark has been with Sierra Experts for about 3 years now. He worked on the Support side of Sierra for several years and eventually worked his way over to the sales team. Mark expressed how he loves […]

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5 Myths About Working in Tech
January 28, 2022

5 Myths About Working in Tech

  Sierra Experts is about to MythBusters on everyone and crack the code to all the myths and stigmas that surround the ideas of working the tech. There are plenty of misconceptions about this industry, however, through research and just by talking to people in the tech industry, we were able to debunk some of […]

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Stay Secure on Data Privacy Day!
January 28, 2022

Stay Secure on Data Privacy Day!

  Today is Data Privacy Day! January 28th reminds us to review our data usage from the previous year. It’s an excellent opportunity to evaluate our personal cybersecurity and make sure that we are staying secure on Data Privacy Day.    HISTORY OF DATA PRIVACY DAY Data Privacy Day was first proclaimed by the Council of Europe in 2007. In 2009, the United States House of […]

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2022 Tech Trends
January 21, 2022

2022 Tech Trends

As we enter this new year, it is important to look at some new and exciting tech-based trends that will be taking over the technology realm in 2022. From robotics to social media, here is a list of all the new trends to look out for.   1. Cryptocurrency Over the most recent years, cryptocurrency […]

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Sierra Spotlight: Stacy Freshwater
January 19, 2022

Sierra Spotlight: Stacy Freshwater

Our next Sierra Spotlight is our very own Stacy Freshwater. Stacy is the CFO for Sierra Experts. This month is her 15 year anniversary with the company! In her current role, she administers all necessary items regarding new hires, payroll, expenses, health insurance, and paid time off for employees. She also monitors every aspect of […]

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Sierra Spotlight: Bruce Freshwater
January 12, 2022

Sierra Spotlight: Bruce Freshwater

With the new year beginning, we felt it was important for our customers to learn about the amazing people behind Sierra Experts. We will be sharing a Sierra Spotlight each month to highlight a person or persons from our team. It will allow you to learn more about the different facets of the company and […]

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What Your Favorite Holiday Cookie Says About You
December 20, 2021

What Your Favorite Holiday Cookie Says About You

As Andy Williams sang, “it’s the most wonderful time of the year”, and that means family, friends, presents, and most importantly… cookies! Have you ever wondered what your favorite cookie might say about you? Probably not, but because we are always thinking outside the box, we decided to make up a list of cookies and […]

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How to Keep Your Devices Secure on International Computer Security Day
November 30, 2021

How to Keep Your Devices Secure on International Computer Security Day

Official or not, technology lovers celebrate Computer Security Day on November 30th. The day serves as an important reminder to focus on strengthening the security of our electronic devices such as smartphones, tablets, computers, and other smart devices. International Computer Security Day encourages users to stay alert with electronic devices’ security and to keep an […]

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10 Cybersecurity Tips and Tricks
November 4, 2021

10 Cybersecurity Tips and Tricks

These ten personal cybersecurity tips are aiming to help our readers become more cyber aware. We developed these security tips from our experience managing cybersecurity for businesses and professionals. 1. Keep Your Software Up to Date: The older a system is, the more time hackers have to figure out the vulnerabilities. System updates can help […]

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Happy IBM PC Day!
August 12, 2021

Happy IBM PC Day!

Let’s take a trip back in time to August 12, 1981!  On this day in history, IBM introduced the first-ever Personal Computer (PC). It was created by a team of engineers and designers directed by Don Estridge in Boca Raton, Florida. IBM was defining a moment in the tech industry with its launch of the […]

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Happy World Wide Web Day!
August 1, 2021

Happy World Wide Web Day!

  Each year on August 1st, World Wide Web day is celebrated globally. This celebration dedicates how web browsing allowed us to have the world at our fingertips! History of the World Wide Web It is crazy to think that the World Wide Web has only been around for 32 years. For over two decades people […]

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Watch Out Windows Users!- Fake Windows 11 Installer
July 26, 2021

Watch Out Windows Users!- Fake Windows 11 Installer

No one likes a faker, especially when it comes to fake software updates. There is a fraudulent Windows 11 update that has been tricking users into installing malicious programs. We don’t know about you, but this is something we don’t want anywhere near our PCs! When it comes to software updates, it is best to […]

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The New Era of Hybrid Computing
July 15, 2021

The New Era of Hybrid Computing

Windows is going to the Cloud. No – we’re not talking about the puffy ones in the sky.   Microsoft just announced a new product that will let you stream Windows 10 or 11 from anywhere. By using Microsoft’s new hybrid “Cloud PCs” you can access your PC through a web browser. The Cloud PCs […]

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Security Threat that Affects All Windows Users
July 8, 2021

Security Threat that Affects All Windows Users

Did you know…there are over 1 billion Windows-powered PCs in use around the world; and hackers just found a way into all of them.   What is the vulnerability? The security flaw, known as PrintNightmare, affects the print spooler service. It allows attackers to infiltrate a user’s system through the spooler service and install programs; […]

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The End of Robocalls
July 1, 2021

The End of Robocalls

“Hi, Can I Talk to you About your Cars Extended Warranty.”   If you have a cell phone, chances are you have received one of these annoying robocalls. The good news is change came June 30th. Every major voice provider in the US, including phone companies AT&T, Verizon and T-Mobile and cable provider Comcast, implemented […]

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How to Tell If Your Information Has Been Leaked
April 21, 2021

How to Tell If Your Information Has Been Leaked

  530 million Facebook user’s information was stolen in a breach. If you live in Pittsburgh like us, the Pittsburgh Parking Authority just had a data breach affecting 21 million users this week. Since Facebook decided not to notify any of the users who information was compromised, this might leave you wondering: how do I […]

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The 10 Types of People in Your Zoom Meetings
February 16, 2021

The 10 Types of People in Your Zoom Meetings

It has been almost a year of virtual meetings. While some have been enjoying the casual attire and comfort of their living room, others have encountered some new challenges while working from home.  Regardless, chances are you have been on a video call this year and come across at least one of these people.   […]

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Are You on MeWe?
January 27, 2021

Are You on MeWe?

MeWe is currently the No.1 downloaded social app and the No. 3 overall downloaded app in the Google Play Store. This new social media site added 2.5 million new users in just the last week! Let’s talk about what MeWe is and if your business needs to be on it. What is MeWe? MeWe is […]

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Does Your Website Need an Update this Year?
January 12, 2021

Does Your Website Need an Update this Year?

It’s a new year. The new calendar creates a fresh start for a lot of people both personally and in their businesses. In 2020 we spent more time online than any year before! If your business doesn’t have an up-to-date and attractive website, it could really be hurting you. Here are 10 questions to ask […]

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US Government Agencies Have Been Hacked
December 17, 2020

US Government Agencies Have Been Hacked

An advisory was published by the Cybersecurity and Infrastructure Security Agency on Sunday that stated hackers had penetrated a US Federal Agency. The method of hacking used was a new and unique form of malware that likely hid in the network monitoring software for months. The full scope of the hack remains unknown, but it […]

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Robots Are Taking Over Pittsburgh
December 11, 2020

Robots Are Taking Over Pittsburgh

Taking over may be an exaggeration, but there will be more robots around the Burgh. Autonomous delivery robots have been legalized and classified as pedestrians in PA. These little guys can weigh up to 550 lbs., even without their cargo! Let’s go over what you need to know before you share the sidewalk.   PA […]

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New Features in Microsoft Teams
November 25, 2020

New Features in Microsoft Teams

We have all been using video chat this year more than ever before. Here are some of the updates Microsoft Teams has made to improve your virtual meetings. Large Gallery View  You will now be able to see up to 49 participants at a time! Together Mode  It uses AI segmentation technology to basically cut […]

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How to Plan Your Social Media Strategy
November 10, 2020

How to Plan Your Social Media Strategy

Regardless of your industry, social media is no longer an optional part of your marketing strategy. In the U.S., people spend an average of 2 hours on social media every day. That number will only likely increase as we continue to see a decline in traditional media consumption. Paid vs Organic Your social media will […]

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10 Ways to Spot a Phishing Email
October 14, 2020

10 Ways to Spot a Phishing Email

94% of cyber-threats start with an email. It is important that everyone in your company is aware of the signs of phishing. Here are 10 warning signs that the email you received may be a phishing email.   It has a public email domain Most organizations, even small businesses, have their own email domain. That […]

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Let Us Break in So Others Can’t!
September 24, 2020

Let Us Break in So Others Can’t!

Cyberattacks are increasing every year. Your organization’s cyber safety requires a proactive approach. You would not wait until someone walks into your house and steals something to decide to put a lock on your door. Cybersecurity and its prevention tactics, such as Penetration Testing, can be looked at in a similar way. It is better […]

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Microsoft Extends Windows 10 Support Again
September 10, 2020

Microsoft Extends Windows 10 Support Again

Microsoft has extended its support of Windows 10, version 1803 for 6 more months. To help ease the pressure on IT staff impacted by COVID-19, Microsoft has pushed back the end of service date until May 11, 2021. This means security updates will continue to be released monthly until then. End of services for the […]

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Are You Angry About the Apple Tax?
August 19, 2020

Are You Angry About the Apple Tax?

What is the “Apple Tax”? In case you weren’t aware, Apple automatically takes a 30% cut of app revenue for all purchases. This “Apple Tax” has added up to nearly $275 billion in annual sales. It was originally introduced in 2011, but has gained a lot more attention lately due to increased scrutiny of “big […]

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How to Choose The Right MSP
July 28, 2020

How to Choose The Right MSP

Your business needs help! Maybe you are growing and can no longer handle your IT needs internally. You currently use a Managed Service Provider (MSP) but don’t feel like it is the right fit, or you are hoping to save money by switching to an MSP. Regardless of the reason, choosing your MSP correctly is […]

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Is TikTok a Security Threat to Your Business?
July 20, 2020

Is TikTok a Security Threat to Your Business?

What is TikTok? TikTok is a social media platform that started off as a “lip-syncing” app.  It has grown to be one of the most popular social media platforms (especially with teenagers) with an estimated 65 million active U.S. users. With comparisons commonly made to Vine, people can share short videos that are set to […]

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Here We Grow Again
June 26, 2020

Here We Grow Again

These last few months have been crazy for all of us. We are fortunate to be able to continue to grow and serve our customers through this difficult time. Sierra Experts is proud to announce some new faces around the office this month as well as some new positions we are still hoping to fill. […]

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What is Your Disaster Recovery Plan?
June 15, 2020

What is Your Disaster Recovery Plan?

Disasters come in a variety of shapes and sizes. What’s important is that you have a plan in place prior to them occurring. 46% of users experience data loss every year! This is especially important if you are a small business. 60% of small businesses go out of business within 6 months of a data […]

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5 Reasons You Might Need IT forensic Services
May 19, 2020

5 Reasons You Might Need IT forensic Services

As more of our life becomes digital it is no surprise that the need for digital forensics increases exponentially every year. However, IT forensics can still be a confusing topic for some. If you find yourself in any one of these 5 situations below, you may want to call a Digital Forensic specialist. 1. Internal […]

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What Tech is doing to Combat COVID-19
April 13, 2020

What Tech is doing to Combat COVID-19

It can be hard to sort through all of the headlines these days about COVID-19. As the full impact of it continues to unfold, we want to focus on some ways that the Tech industry is making positive strides. Here are some ways different companies have been trying to help. Google They used their data […]

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Tech Tips for Working Remote
April 3, 2020

Tech Tips for Working Remote

Over 4.7 million people in the U.S. work remote full time. Whether you are permanently working remote or just temporarily working from home, we have compiled some tech tips to help make your remote office more useful. This isn’t going to be a list of tips like, change out of your sweatpants or have a […]

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Fired for Failing A Phishing Test?
March 9, 2020

Fired for Failing A Phishing Test?

Your email is probably open all day at work. You might even be using it during the hours you aren’t at the office. Email is where much of our business takes place now. This makes it a perfect platform for scams. While it is rare to be fired for opening a phishing test email, it […]

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February was Full of Fantastic News
February 26, 2020

February was Full of Fantastic News

We are excited to have so many announcements in February we decided they need their own blog. First off, we have expanded the sales team! Michael and Mark will be working with customers to identify your needs and find the perfect solution. Their respective backgrounds in IT ensure that they understand the challenges you face […]

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5 Signs It’s Time to Outsource Your IT
January 22, 2020

5 Signs It’s Time to Outsource Your IT

There are a lot of benefits to outsourcing your IT support. Increase quality and expertise, reduced financial costs, improve efficiency and more.  Here are some indicators that you should explore an outsourced IT department.   There is a Skills Gap Your business is growing! That’s great, but while you try to scale, you may find […]

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The Death of Windows 7
January 7, 2020

The Death of Windows 7

If you still haven’t upgraded to Windows 10, now is the time! A decade after its release, Windows 7 is still popular. In October, 36% of all active PCs were still running it, which was not far behind the 43.6% running Windows 10. However, as the end of life date quickly approaches, everyone needs to […]

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How Industry 4.0 Will Change the Manufacturing Industry
December 9, 2019

How Industry 4.0 Will Change the Manufacturing Industry

There is some debate whether industry 4.0 is just a clever marketing term or an actual industrial revolution, but regardless, technology is advancing, and it is impacting industries like manufacturing now more than ever. However, when surveyed, only 48% of manufactures consider themselves ready for industry 4.0. Let’s go over the things you need to […]

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Sierra’s Techie Christmas Wishlist
December 7, 2018

Sierra’s Techie Christmas Wishlist

Here at Sierra Experts, we’re constantly surrounded by and involved in all things tech. It’s what we’re built on! So, with that in mind, we decided to ask our team: If you could have any tech gift this Christmas, what would it be? And here’s what they said…   Trent DevOps Lead Logitech K800 Illuminated […]

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From Steel City to Smart City
August 2, 2018

From Steel City to Smart City

The city of Pittsburgh has undergone many transformations throughout its history. From being a steel industry titan to becoming a cultural center for food and the arts, Pittsburgh has always managed to successfully reinvent itself by remaining relevant in modern culture. Now, it seems another transformation has already begun. Over the last few years, Pittsburgh […]

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Friday the 13th Flashback: Jerusalem
July 13, 2018

Friday the 13th Flashback: Jerusalem

It’s Friday the 13th and most people think of today as a day full of silly superstitions, but for computer users in the 1980’s and 90’s, Friday the 13th was a day to truly be afraid. The Beast Itself In 1987, a virus called “Friday the 13th” (aka Jerusalem) was created to activate and reactivate […]

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June Employee Spotlight: Becca Hays
June 19, 2018

June Employee Spotlight: Becca Hays

The role of Project Manager is vital to the ongoing success of any business or organization, and at Sierra Experts this is no exception. From handling customer inquiries to making sure new projects are being completed in an accurate and timely manner, the person in this role helps to keep the business running smoothly. Our […]

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Incident Management: What Is It & Why Does It Matter?
May 23, 2018

Incident Management: What Is It & Why Does It Matter?

Incident Management is the process of thoroughly recording an event to quicken the problem-solving time in future instances of that event, ensure customer satisfaction, and to overall increase productivity. In most cases, such as ours, Incident Management is used in Information Technology environment to get, and keep, a handle on IT service management problems. However, […]

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A Beginner’s Guide to the WordPress Dashboard
April 30, 2018

A Beginner’s Guide to the WordPress Dashboard

Our design and development team here at Sierra are developing more and more WordPress websites for our clients. WordPress websites account for more than a quarter of all sites today. This CMS is free to install, deploy, and upgrade and has tons of flexibility for customization. However, quite possibly one of WordPress’ most popular features […]

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Benefits of Virtualization for Your Business
April 10, 2018

Benefits of Virtualization for Your Business

In our last blog, we talked about “the cloud” and jobs you can get with its growing popularity, but now we’re focusing on “virtualization.” Okay, so what’s the difference? Many people confuse virtualization with cloud computing. Although these technologies overlap and have some similar benefits, the main difference is that virtualization is software that manipulates […]

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5 Jobs You Can Get “In The Cloud”
March 9, 2018

5 Jobs You Can Get “In The Cloud”

Forbes posted an article detailing that cloud computing is projected to increase from $67B in 2015 to $162B in 2020. With an increase in sales and revenue comes an increasing need for qualified professionals to take on the task of designing, managing, developing, testing, and selling these new virtualization platforms. Below are 5 examples of […]

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6 Steps to Successful Disaster Recovery
February 19, 2018

6 Steps to Successful Disaster Recovery

When it comes to data backup and disaster recovery (BDR), being prepared for potential disasters is key to keeping your business running. It’s not only important to have a disaster recovery solution you trust, but to make sure you test it beforehand to stay one step ahead.   Prior to the disaster occurring (and unfortunately, […]

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New Year, New IT
January 2, 2018

New Year, New IT

You’ve heard the cliché New Year’s resolutions: hit the gym, cut out sugar, stop smoking, save money, and so on. They’re all great resolutions – if you can stick to them. In 2018, you may want to consider straying from the resolution norm and instead vowing to focus more on your personal and business technology. […]

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Sierra Experts Hosts the Pittsburgh Office 365 User Group
December 15, 2017

Sierra Experts Hosts the Pittsburgh Office 365 User Group

As defined by WhatIs.com, “In personal or business computing, a user group is a set of people who have similar interests, goals, or concerns. The members have regular meetings where they can share their ideas.” Most user groups are based around discussing certain technologies such as a specific software, application, or corporation. Typically, these user groups […]

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What is a Veteran?
November 10, 2017

What is a Veteran?

The term “Veteran” means a person who served in the active military, naval, or air service, and who was discharged or released therefrom under conditions other than dishonorable. That doesn’t come anywhere close to explaining it does it? A veteran is a person that one point in their life chose to write a blank check payable […]

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November Employee Spotlight: Stephen Kaechele
November 8, 2017

November Employee Spotlight: Stephen Kaechele

Server infrastructure, virtualization, and colocation can all seem like pretty intimidating words if you’ve never heard them before. These are just a few types of IT services that we offer here at Sierra. We provide various managed services across the board, and we hire people like Stephen Kaechele to ensure that all our customer’s needs […]

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What is VAM Software and Do I Need it?
October 12, 2017

What is VAM Software and Do I Need it?

In a world where media can be seen on every street corner, in every city, worldwide, it poses the question: Am I utilizing the best option to store and manage my video assets? Whether you manage video content for a large array of security cameras or your law firm is acquiring large amounts of evidential […]

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August Employee Spotlight: David Thiry
August 7, 2017

August Employee Spotlight: David Thiry

Sierra Experts is proud of our software development team. We hire talented and driven developers, like this month’s featured employee, David Thiry.  David is one of our best software developers, and has been with the team at Sierra for more than three years. Before David joined the Sierra team, he attended Pittsburgh Technical College (formerly […]

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June Employee Spotlight: Kelsey Lucas
June 23, 2017

June Employee Spotlight: Kelsey Lucas

At Sierra Experts, we’re proud that our sales team works hard to find the best possible solutions to solve our customers’ problems and optimize their IT performance. This month in our employee spotlight, we’re featuring Kelsey Lucas, an Account Executive who always puts the customer first. To explain how Kelsey started in sales, we need […]

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January Employee Spotlight: Miles McLaughlin
January 17, 2017

January Employee Spotlight: Miles McLaughlin

In a company with complicated systems in place, sometimes a fresh perspective makes all the difference. At Sierra, we’re excited for the opportunity to help teach young professionals, and we learn a lot from their new perspective. In this month’s employee spotlight, we’re featuring one of our younger team members, Miles McLaughlin, Server and Network […]

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Two-Factor Authentication: What it is and Why it Matters
November 1, 2016

Two-Factor Authentication: What it is and Why it Matters

Two-factor isn’t new, and it definitely isn’t going away anytime soon. Two-factor authentication (2FA), also called multi-factor authentication, has seen a rise in adoption as cybercrime also increases. Social media platforms have even joined the party, like LinkedIn and Twitter. Anyone who’s used 2FA knows that it’s supposed to keep your data secure, but how […]

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Shadow IT
October 18, 2016

Shadow IT

In the age of the cloud, it’s become easy to find software to solve any problem. Further, it’s generally really easy to setup and begin using cloud applications without any help. Making this type of decision without discussing it with your company’s IT department can be a grave mistake, though. In the industry, this is […]

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6 Creative VoIP Uses, That You’ll Actually Use
October 18, 2016

6 Creative VoIP Uses, That You’ll Actually Use

Voice over Internet Protocol (VoIP) is changing the way businesses handle communication everywhere. Along with saving tons on your phone bill, VoIP gives you access to features unheard of with traditional phone lines. Businesses already using VoIP for communications are probably well-aware of the numerous practical benefits, but what about some of the more creative […]

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October Employee Spotlight: Michael Chernay
October 17, 2016

October Employee Spotlight: Michael Chernay

Sierra has been proud to be named one of the Best Places to Work in PA every year since inception. One of the biggest reasons that Sierra is a great place to work, is our outstanding team. We’ve been very lucky to have multi-talented team members like this month’s featured employee, Michael Chernay, Server and […]

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Security In-Depth: Passwords
October 12, 2016

Security In-Depth: Passwords

There is a lot of advice floating around the internet about picking passwords. A quick search will yield thousands of articles about the dangerous prominence of weak passwords. Most websites have password requirements before setting up an account. Generally, it’s become well known that it’s important to pick a strong password. There seems to be […]

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Maintenance Window Basics
October 4, 2016

Maintenance Window Basics

In information technology, everything revolves around uptime. Uptime is the percentage of time that systems run without interruption. High availability (HA, meaning all services are available), is essential for the majority of businesses’ core functions. This study by Emerson Network Power and Ponemon Institute suggests that the average cost of a single minute of data […]

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Prevent Malware: Proactive vs. Reactive
September 28, 2016

Prevent Malware: Proactive vs. Reactive

By now, everyone knows not to click suspect emails, and use passwords like ‘12345’ right? Actually, ‘12345’ is still the most commonly used password, followed directly by ‘password’. Malware prevention efforts seem to be lacking despite the risks, on a large scale. Training is only one, albeit important, part of malware prevention. Prevent Instead of […]

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The Dwindling Windows GUI
September 20, 2016

The Dwindling Windows GUI

For those systems administrators who love the familiarity of the Windows Graphical User Interface (GUI), we’re sorry. Folks have been predicting the end of the Windows GUI since 2011, but now it seems that Microsoft has taken the steps to make it happen, slowly. The Windows GUI has been around since 1985, which was at […]

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September Employee Spotlight: Noelle Snebold
September 13, 2016

September Employee Spotlight: Noelle Snebold

How does a company get brand recognition, produce sales materials that convert, and craft marketing assets that engage an audience? It definitely helps to have a great graphic designer on your team. At Sierra Experts, we’re lucky to have some of the best. This month in our employee spotlight, we’re featuring Noelle Snebold, Creative Designer […]

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Patch Automation
September 7, 2016

Patch Automation

It’s incredible to imagine how many security exploits are avoidable just by patching systems. According to Verizon’s 2016 Data Breach Investigations Report, 85% of successful exploits stem from the top 10 Common Vulnerabilities and Exposures (CVE’s) only. Those are known vulnerabilities with a patch readily available. Patch management is extremely important to avoid security breaches, […]

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August Employee Spotlight: Louis Kuntz
August 3, 2016

August Employee Spotlight: Louis Kuntz

There’s a special mix of skills that make up a successful inside sales representative. They must be driven, personable, and possess the logic and intellect to find the right solution to any problem quickly. In this month’s employee spotlight, one of Sierra’s most successful inside sales representatives, Louis Kuntz, is being featured. Louis notes that […]

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Penetration Testing – Know Your Network
July 29, 2016

Penetration Testing – Know Your Network

What are you doing to make sure that your network is secure? How do you know that it’s enough? New strains of malware are popping up constantly. The headlines are only getting worse, and organizations that exploit networks are cashing in.  Ransomware, malvertising, malware as a service – with all of the threats that are […]

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May Employee Spotlight: Gregory Crout
May 20, 2016

May Employee Spotlight: Gregory Crout

If you ask a business owner what the most important aspect of their business is, you might get a plethora of answers. At the root of any answer you get will be the most obvious and important part of business: customers. How you keep customers happy defines your business. In this month’s employee spotlight, we […]

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March Employee Spotlight: Chad Koehler
March 20, 2016

March Employee Spotlight: Chad Koehler

Business Development at Sierra w/o Wires combines a passion for new technology and a strong desire to help customers solve the tough problems. This month in our employee spotlight, we would like to feature someone who exemplifies those qualities, Chad Koehler, Sierra’s Business Development Manager. Chad grew up in sunny Florida, where he acquired his […]

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February Employee Spotlight: Chris Chappel
March 16, 2016

February Employee Spotlight: Chris Chappel

At Sierra, custom software development is one of our core services. Our software engineering team loves a challenge, so they’re usually handling complex projects. We’re proud of the team, and this month in our Employee Spotlight, we’d like to honor Chris Chappel, Senior Application Engineer at Sierra w/o Wires. Before he joined the Sierra team, […]

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5 Common Technology Issues for Small Business
February 25, 2016

5 Common Technology Issues for Small Business

Let’s face the facts – while technology provides a measurable benefit to business of all sizes, it can be difficult for small business to know how much to budget, and where to invest in technology. With great benefit comes great responsibility, as well. Technology related security has become as important as a business’ physical security. […]

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Pittsburgh – A City of Many Names Turns 200
January 26, 2016

Pittsburgh – A City of Many Names Turns 200

Pittsburgh’s history is as rich and diverse as the landscape surrounding it. Pittsburgh has been aptly nicknamed the City of Bridges and Three Rivers as a tribute to the terrain the city grew around. It’s also been called Iron City, and later Steel City, for the industry that made it a powerhouse. This year, as […]

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Knowing the Risks of Cyber Security
November 26, 2015

Knowing the Risks of Cyber Security

Cyber Security is always a treat waiting around the corner, and Sierra wants you to be aware of the risks your business could face. Educating the public about the threats that could be imposed should a cyber incident occur is a must. With the world being as connected as it is today, we need to […]

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A little History for the Holiday: Thanksgiving!
November 20, 2015

A little History for the Holiday: Thanksgiving!

Bet you don’t know who declared Thanksgiving to be celebrated on the fourth Thursday of every November. Hint: It’s the same person to serve as the first President of the United States… and no, it is not George Washington as many believe! The United States declared its independence in 1776, yet Washington did not take […]

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